Leadership Effectiveness: Is agility the difference maker?
Several recent articles have described that highly effective responses to COVID have been put in place by the governments of…
The Primacy of Culture
On a few occasions, I’ve heard the phrase “Culture eats strategy for breakfast.” Wow, I love that! What an interesting…
Building Blocks for an Innovative Workplace – Part II
Developing Customer Empathy Customer empathy is the foundation on which product innovation should begin. This is where a lot of…
Building Blocks for an Innovative Workplace – Part I
A few years ago, I went through some training in Design Thinking with the goal of creating a culture of…
For the love of competencies!
When I first started working in the talent management field, one of the most confusing concepts for me to understand…
Employee Advocacy and Social Media
Social Media Described: A blanket term for an ever-evolving lineup of tools used for communication and networking that allows anyone to…
10 Tips to Help Provide Employee Feedback to Their Managers
Many years ago, I had the great honor and pleasure of serving as a civilian psychologist for our active duty…
Taking Your Organization’s Temperature: 4 Tips to Foster a Positive Employee Experience
Has your organization checked its temperature lately? This test is quick and painless and alerts you to potential employee experience…
2021 is Going to Get Personal
If you’re anything like me, the start of a new year represents a time to reflect, re-prioritize, and identify how…
Building Empathy: Leading in Times of Change
How much time have you spent actually talking with your client about all of the factors that may be making…
