2021 is Going to Get Personal
If you’re anything like me, the start of a new year represents a time to reflect, re-prioritize, and identify how…
Building Empathy: Leading in Times of Change
How much time have you spent actually talking with your client about all of the factors that may be making…
The “New Normal” of Digital Transformation: Reflections on 2020
As I sit in my quiet home office, I can’t help but reflect on the last year. Last fall I…
