Leadership Effectiveness: Is agility the difference maker?
Several recent articles have described that highly effective responses to COVID have been put in place by the governments of…
The Primacy of Culture
On a few occasions, I’ve heard the phrase “Culture eats strategy for breakfast.” Wow, I love that! What an interesting…
Building Blocks for an Innovative Workplace – Part II
Developing Customer Empathy Customer empathy is the foundation on which product innovation should begin. This is where a lot of…
Building Blocks for an Innovative Workplace – Part I
A few years ago, I went through some training in Design Thinking with the goal of creating a culture of…
For the love of competencies!
When I first started working in the talent management field, one of the most confusing concepts for me to understand…
