Resilience – Grow Through It
During this hybrid era of work, I have noticed and appreciated how open, personal, and supportive clients and colleagues are…
Leadership Effectiveness: Is agility the difference maker?
Several recent articles have described that highly effective responses to COVID have been put in place by the governments of…
Building Blocks for an Innovative Workplace – Part II
Developing Customer Empathy Customer empathy is the foundation on which product innovation should begin. This is where a lot of…
Building Blocks for an Innovative Workplace – Part I
A few years ago, I went through some training in Design Thinking with the goal of creating a culture of…
For the love of competencies!
When I first started working in the talent management field, one of the most confusing concepts for me to understand…
10 Tips to Help Provide Employee Feedback to Their Managers
Many years ago, I had the great honor and pleasure of serving as a civilian psychologist for our active duty…
Building Influence and Buy-in
Recently, I had the pleasure of talking with a leader who was expressing some frustration he was feeling regarding his…
Ping Pong Pigeons? Focus on Development
Back in 1950, a psychologist named BF Skinner taught pigeons to play ping pong. Yep, that’s right. He literally taught…
