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TalentQuest Sub-Processors

Last updated: October 25, 2024

To support TalentQuest in delivering its Services, TalentQuest may engage third party service providers to assist TalentQuest with its data processing activities. When we work with these service providers in our capacity as a data processor, the third-party service provider is a sub-processor of TalentQuest (“Sub-processor”).

Before engaging any Sub-processor, we perform extensive due diligence, including detailed security and legal analysis. We do not engage a Sub-processor unless our quality standards are met. Our Sub-processors are all subject to contract terms that enforce compliance with applicable data protection laws.

Infrastructure Sub-processors

Sub-processor: Amazon Web Services
Purpose: TMS and LMS Platforms Hosting
Location: Canada and Germany (DR)
DATA PRIVACY INFORMATION

Sub-processor: Cvent
Purpose: TalentQuest Surveys
Location: United States
DATA PRIVACY INFORMATION

Sub-processor: Datadog, Inc.
Purpose: TMS and LMS Application Monitoring and Security
Location: United States
DATA PRIVACY INFORMATION

Sub-processor: Nylas
Purpose: Calendar Integration with TMS and LMS Platforms
Location: United States
DATA PRIVACY INFORMATION

Sub-processor: Rustici Software, LLC
Purpose: TalentQuest Course Library Hosting
Location: United States
DATA PRIVACY INFORMATION

Sub-processor: ZenDesk
Purpose: Customer Support and Ticketing
Location: United States
DATA PRIVACY INFORMATION

Sub-processor: ChurnZero
Purpose: Customer Success Platform
Location: Germany
Privacy Policy | Data Processor Clauses | Security

Sub-processor: OpenSesame
Purpose: LMS Marketplace
Location: United States
DATA PRIVACY INFORMATION

Sub-processor: Workato
Purpose: Integration and Workflow Automation Platform
Location: Germany
DATA PRIVACY INFORMATION

Sub-processor: Hotjar
Purpose: TMS and LMS Usability Analysis
Location: Ireland
DATA PRIVACY INFORMATION

Sub-processor: Joynd
Purpose: Integration and Workflow Automation Platform
Location: United States, Germany, Australia (selected based upon customer location)
DATA PRIVACY INFORMATION

Sub-processor: OpenAI
Purpose: API’s for integrating AI capabilities within the TalentQuest platform
Location: United States
DATA PRIVACY INFORMATION

Other Sub-processors

Sub-processor: SalesForce
Purpose: CRM and Marketing Automation Platform
Location: United States
DATA PRIVACY INFORMATION

Our business needs may change from time to time. For example, we may deprecate a Sub-processor to consolidate and minimize our use of Sub-processors. Similarly, we may add a Sub-processor if we believe that doing so will enhance our ability to deliver our Services. We will periodically update this page to reflect additions and removals to our list of Sub-processors.

For more information on TalentQuest’s privacy practices, please consult our Privacy Policy.

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